PRIVACY POLICY

Swantech Energy Solutions Ltd. recognizes that your privacy and the privacy of your information are important.

Information is any information that identifies you, or by which your identity could be learned. Examples of information include your home address, home telephone number, email address, and credit card numbers.

This privacy notice is designed to explain to you what information we collect about you, and how that information is used. This notice will also explain how your information is kept and is secure from inappropriate disclosure or use.

This privacy notice is also designed to comply with Canada’s Personal Information Protection and Electronic Information Act (PIPEDA).

Swantech Energy Solutions Ltd. only uses your information to respond to your requests for information about the services we offer or for information about the products we sell. We will not use your information for any other purpose.

You may visit our website, https://swantech.ca, to browse or to request information. If you desire, you may voluntarily interact with us by e-mail, by filling out an online contact form, or by calling us. You may also wish to register to receive our newsletter. Registration includes periodic e-mail notifications about special offers and other announcements. By registering, you are consenting to receive these announcements.

Swantech Energy Solutions Ltd. has provided links and pointers to Internet sites maintained by third parties. Neither Swantech Energy Solutions Ltd., or its subsidiary companies, nor its affiliates, operate or control in any respect any information, products or services on these third-party sites. The materials in this site and the third-party sites are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Swantech Energy Solutions Ltd. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Swantech Energy Solutions Ltd. does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site, including bulletin boards, or the server that makes it available, are free of viruses or other harmful components. Swantech Energy Solutions Ltd. does not warrant or make any representations regarding the use or the results of the use of the materials in this site or in third-party sites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.

Swantech Energy Solutions Ltd. does not supply any of your information to other companies for any purpose without your written consent, unless required to do so by law. We share your information internally, only as necessary, with staff who need it to complete your request.

Generally, Swantech Energy Solutions Ltd. keeps your information only as long as it needs to in order to fulfill the purpose for which it was collected, or as required by law. For example, if you send a written inquiry to us, we will retain your correspondence long enough to deal with your request, and for a reasonable time thereafter in order to satisfy ourselves that no further follow up is required.

In some cases, Swantech Energy Solutions Ltd. is required by law to keep your information for a specified period of time. For example, where information is collected for financial transactions such as credit or debit purchases or refunds, Swantech Energy Solutions Ltd. is required to retain this information for seven years for audit purposes.

Only those staff members of Swantech Energy Solutions Ltd. who need your information to respond to your requests are given access to it. Employees are provided with training and information regarding the proper handling of information. All information stored in our computer system is protected from access by unauthorized users.

Swantech Energy Solutions Ltd. will provide you with the information we have about you upon your request. Our privacy representative will respond to your request within 30 days. If you become aware that the information we have about you is incorrect, you should notify the privacy representative, who will ensure the information is updated.

Swantech Energy Solutions Ltd. may periodically review all its policies and procedures. We reserve the right to change our Privacy Policy from time to time.

If you are dissatisfied with Swantech Energy Solutions Ltd.’s privacy policies or practices, you should make a written complaint to the privacy representative. The privacy representative will investigate the matter and take corrective action where necessary. The privacy representative will then report back to you and advise you of any steps taken to correct the problem.